CPSO

The Community Policing and Services Office is the headquarters for downtown safety initiatives. As a facility shared by the RCMP, City of Nanaimo Bylaw Services, Footprints Security, and the DNBIA, the CPSO is intended to be the destination for downtown businesses with security concerns. The CPSO is also equally important for people who need help and access to our assistance systems. The CPSO focuses equally on two missions: "policing" and "service".

Community Policing and Services Office

18 Victoria Crescent
Nanaimo, BC
V9R 5B8
Phone: (250) 753-3777
Fax: (250) 753-6758
Email: downtowncpso@shaw.ca
Hours of Operation: Monday-Friday, 9:00 am - 4:00 pm

CPSO Leadership Team

Constable Wally Taylor
Community Policing Services
Nanaimo RCMP
Phone: 250-755-3145
Cell: 250-713-4196
Email: wally.taylor@rcmp-grc.gc.ca

Bill Kiselbach
Bylaw Enforcement Officer
Phone: 250-755-4422
Email: Bill.Kiselbach@nanaimo.ca

Bylaw Services

The DNBIA works hand in hand with the City of Nanaimo Bylaw Services Department to identify bylaw violations and to quickly resolve them. The DNBIA and the City of Nanaimo Bylaw Services Division both subscribe to the “Broken Windows” theory of public disorder. We believe that small violations of good order in the public realm are not small at all. By focusing attention on the details of public disorder, Bylaw Services helps prevent small problems from becoming larger problems.

Security Fan-out

Like every commercial district or shopping mall in the country, organized bands of criminals periodically try to take advantage of the merchants of downtown Nanaimo. Whether it is counterfeiters passing phony $50 bills, or teams of shop-lifters running a scam, no community is entirely safe from criminal activity. In coordination with the RCMP, the Downtown Nanaimo BIA issues alerts to downtown businesses to be aware when criminal activity may be in process.

Adopt-A-Block

To make a successful downtown, everybody needs to sweat the details. The Adopt-a-Block program is a reporting system where volunteers take a stroll around their block—and down their alley—and report what they see. The DNBIA creates a report form for each block and then collects the reports from Adopt-a-Block volunteers, quantifies the findings, and conveys the report information to the appropriate entities for action. Bylaws violations are referred to the City Bylaws Department, cracks in the sidewalk are referred to City Engineering Services and the DNBIA fills in the gaps when defects don’t match obvious criteria. Our goal is to create a zero-defect downtown with the help of every downtown resident and business.